FAQs

How do I cancel my order/change my address?
You write to us on Help@arirotoys.com /you can whatsapp us on +918939992452 with the order id . If the order is not dispatched then we shall have it processed accordingly for cancellation. 
Can the toys be used outdoors?

You use it for the play and place it indoors for the longer durability. 

Bulk orders or Retail orders:

For bulk orders & preschools contact +91 89399 92452 or mail to Growthmanager@arirotoys.com

What payment methods can i use?
We have a number of payment methods. Choose the one that is most convenient for you.

  1. Online Payment via Credit or Debit Cards.

  2. Net Banking 

  3. Online Payment via Wallets and UPI - For payments involving QR code scanning, please use a desktop since QR code scanning cannot happen from the same device.

  4. Cash On Delivery (COD) - The COD limits set are subject to change. You will see the limits displayed at check out.

Return /Replacement :

Click here to read more on Return /Replacement 

At any point in time we want our customers to have a delightful experience
and we shall ensure we deal with all fairness ,in case you have any
feedbacks please reach out to me 

  • Vasanth Tamilselvan - Founder 
  • 9003111414
Want to order a stock which is out of stock?
In case our products are out of stock then we have notify me tab you can click and enter your details we shall inform you as soon as its back in stock .
 
How long will it take to ship my order?

Delivery times may vary depending on the delivery location as well as the type of product you order.
Normally, once you've placed your order, it usually takes 24 to 48 hours to process and mark it ready-for-shipping. Pre-orders will be delivered according to the stipulate time mentioned on the products .

Special message or gift wrapping the products?

Once you add to cart you will have the option for gift wrapping and writing a special message.

How do I add or remove products after placing my order?

Once you have placed your order you will not be able to make modifications on the website.

Please contact our customer support team through Help@arirotoys.com /you can whatsapp us on +918939992452 with the order number. 

Speak to our customer delight officer?
8939992452 

To speak or what

Our ideator - 9884983739 / ideator@arirotoys.com

Do you have EMI option?

Yes, you can make through credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18, or 24 months, with credit cards from the following banks:

  1. HDFC credit card
  2. ICICI credit card
  3. Kotak Credit card
  4. Standard Chartered Credit Card
  5. BOB credit card
  6. RBL credit card